Making a Warranty Claim
Call Mimaki Australia on (02) 8036 4502. Our Technical Support will contact you as soon as possible and attempt to troubleshoot the problem you are experiencing. If we cannot resolve the problem remotely, an on-site repair service will be provided to you.
The Mimaki Australia Call Centre plays an indispensable role for installation, set-up, maintenance, and repair. To respond more promptly to increasing demands for support, we have set up the following:
◎ WEB Support
- Product Operation, FAQ, Specifications, Daily Maintenance,
Troubleshooting Tips, and Supplies. - https://mimaki.com/support/
- Download Profiles, Software, Driver/Utility, Manuals
- https://www.mimakiaus.com.au/download/
- Sales and Service Inquiry by sending inquiry form found in:
- https://www.mimakiaus.com.au/inquiry/trouble/
- Supported OS
- https://mimaki.com/support/os/
◎ E-mail Support
techservice@mimaki.com
◎ Telephone Support
02 8036 4502
Open 9:00 - 17:30 AEST
For Customers Using UV Ink
This is a safety document for the use of UV inks.
Please be sure to download and read all the documents before using UV inks.
Please use UV inks only after you have read and understood the safety information in all the documents.
General information about UV inks
Applications that do not recommend the use of UV ink
Body protection against UV ink and Washing Liquid