1. Troubleshooting

When a duplicate name error occurs or hot folder creation fails when registering a printer (2)

If printer registration fails and the "The printer name has been already used." error appears even when a printer with the same name has not been registered, or if hot folder creation fails when registering a printer, change the Windows date display format as follows:

  1. Exit RasterLink7.
  1. Launch [Settings] from the Windows Start menu with the PC connected to the Internet.
  • The [Settings] screen appears.
  1. On the [Settings] screen, select [Time & language] - [Language & region].
Windows Settings Screen
  1. Click the [∨] to the right of [Regional format], then select [Change formats].
Windows Settings Screen
  1. If a format including the day of the week is selected for [Short date], select a format that does not include the day of the week.
Windows Settings Screen
  1. Close the [Settings] screen.
  1. Launch RasterLink7, then register a printer or create a hot folder.