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Support

Technical support page for Mimaki products including FAQs or OS/SW compatibility with our software products.

  • Service Information
  • Support Programs
  • Product Warranty
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FAQ is categorized depending on the content of question. Please click the one related to your question.

FAQ search

  • FAQ by product
  • FAQ by software

Most popular questions

  • When detecting registration marks, an "ERROR 36 MARK DETECT" is displayed. (CG-FXII Plus Series, CG-FXII Series)

FAQ by product

  • Inkjet Printer

Wide-format industrial inkjet printers and versatile inkjet printers for a variety of objects broaden opportunities to expand your business. (Roll / Print & Cut / Flatbed)

  • Cutting Plotter / Vinyl Cutter

Unique technology is beyond the world standard. Offering a wide range of cutting plotters for industrial purpose, signage making and apparel pattern making. (Roll / Flatbed)

  • Laminator

Introduction of Mimaki Laminator, the new standard model considering further comfortability and user-friendliness.

  • 3D Printer

Mimaki 3D printers broaden opportunities to further expand your printing business.

  • Software

Genuine software enhances the performance of Mimaki products and provide best solutions.

  • Discontinued and support ended products

Discontinued product information

Support

Support
  • Service Information
  • Support Programs
  • Product Warranty
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  • Support Videos
Contact Mimaki
Phone directory

+61-2-8036-4500

Mon - Fri 9:00 - 17:30 [EST] (Excluding public holidays)

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FAQ

Showroom visits by appointment only:

Sydney Showroom: Unit 14, 38-46 South Street, Rydalmere, NSW 2116 – Roger Corby 0448 361 344

Melbourne Showroom: Unit 7, 3-4 Anzed Court, Mulgrave, VIC 3170 – To book call Cameron Bongartz 0447 644 482

Brisbane Showroom: Unit 3, 229 Junction Road, Morningside, QLD 4170 – To book call Jason Hay 0448 998 745

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